The SPOC Ticket System has transitioned to the new University Technology Solutions (UTS) Service Management System (ServiceNow).
Please use this link to create your ticket in the new system: https://utsa.service-now.com/myportal

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Popular in General Support

  1. What is UTShare?

  2. What forms need to be filled out when there is a Department Manager transition?

  3. How do I update my building, room number and phone number on the online directory?

  4. Do users have the ability to share templates?

  5. Why is my main menu/access to modules different than my co-workers? I have more/less listings than they have.

Popular in PS HCM

  1. Where do you find your employee ID (EMPLID)?

  2. What is an EMPL Record?

  3. What is Employee Self Service?

  4. What criteria do I use to determine when/if to request an employee schedule change from the Payroll Office?

  5. If an employee is not showing up on my timekeeper list and he/she falls under another Department ID, what should I do?

Popular in PS FMS

  1. What is a Chartfield?

  2. When I budget check a document it gives me a "Error in Budget Check" and it asks me to click on the "Budget Options" link. It then shows me under the Exception column that "Ref'd Doc has been Finalized". What action should be taken?

  3. I am not able to process a transfer in PeopleSoft due to a security error. I am able to get the Budget Lines Tab but in the Budget Header Status, it indicates "Security Error".

  4. My supervisor is trying to approve a travel authorization but the travel dates have passed. It does not let her approve. What action is needed?

  5. How do I spit a cost on an expense report between two cost centers?

Popular in Rowdy Exchange

  1. What is the difference between an internal and external comment?

  2. What does PR Validation check?

  3. Am I able to approve requisitions without an approval code?

  4. How do I log in to Rowdy Exchange?

  5. Can I view the workflow process?

Popular in Technical

  1. Can I add an Ad Hoc Approver or Reviewer to my PeopleSoft document in Workflow?

  2. After creating any FMS documents the Workflow routing displays Cynthia Orth, Dennis Layman, or Ana Rodriguez, why are they listed instead of the Budget Authority signers?

  3. I keep getting a blue ORACLE PeopleSoft screen and does not let me login to PeopleSoft. What steps can I take to get back into PeopleSoft?

  4. Will PeopleSoft allow access to multiple department ID's?

  5. A UTShare Departmental User Access form was sent in to add the Budget Authority signer. Is this the correct form to submit?