This occurs when the end user personalizes the Interim Workflow Solutions main page. This will not prevent you from creating the document needed.
Note: Documents being created will not be visible to each other.
The SPOC Ticket System has transitioned to the new University Technology Solutions (UTS) Service Management System (ServiceNow).
Please use this link to create your ticket in the new system: https://utsa.service-now.com/myportal