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Please use this link to create your ticket in the new system: https://utsa.service-now.com/myportal

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I had a voucher denied due to corrections that needed to be made and now the voucher shows "Not Chk'd" on my Budget Status has no errors. Why will it no longer let me budget check?

When a voucher is denied and returned to the creator for corrections the Pay Terms will need to be adjusted. 

Follow these instructions to Budget Check and to restart workflow:

  • Locate the PAY TERMS on the Invoice Information tab
  • Update Pay Terms to NET00
  • Save Voucher
  • Change the Pay Terms back to NET30
  • Save Voucher

The Voucher is now ready to be resubmitted.


If you require further assistance please submit a SPOC ticket.

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