If the department is buying a machine and will not be getting any maintenance, a standard purchase request can be done. If they will be paying for maintenance, the copy machine order form needs to be used.
The SPOC Ticket System has transitioned to the new University Technology Solutions (UTS) Service Management System (ServiceNow).
Please use this link to create your ticket in the new system:
https://utsa.service-now.com/myportal
If the department is buying a machine and will not be getting any maintenance, a standard purchase request can be done. If they will be paying for maintenance, the copy machine order form needs to be used.
SPOC 1
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