The SPOC Ticket System has transitioned to the new University Technology Solutions (UTS) Service Management System (ServiceNow).
Please use this link to create your ticket in the new system:

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Who do I contact if I have an issue with a non-catalog order?

Contact the supplier directly or submit a Supplier/Vendor Dispute form to Disbursements & Travel Services (DTS). 

Report technical issues by opening a SPOC ticket.

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