Yes. If an end user has access to PeopleSoft, they will be able to shop.
Shoppers can only shop and are required to "assign" their cart to the department requester for processing.
The SPOC Ticket System has transitioned to the new University Technology Solutions (UTS) Service Management System (ServiceNow).
Please use this link to create your ticket in the new system: https://utsa.service-now.com/myportal