The SPOC Ticket System has transitioned to the new University Technology Solutions (UTS) Service Management System (ServiceNow).
Please use this link to create your ticket in the new system:

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Is everyone a shopper?

Yes. If an end user has access to PeopleSoft, they will be able to shop.

Shoppers can only shop and are required to "assign" their cart to the department requester for processing.

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