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Please use this link to create your ticket in the new system: https://utsa.service-now.com/myportal

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When I enter the query name in the "begins with" field it doesn't pull up the query name.

Two possible resolutions:

1) You may not have the proper security roles. Contact Business Information Services (BIS) at (210) 458-SPOC and they can determine if the UTShare Departmental User Access form needs to be filled out.

2) Only enter the beginning title of the query name. Example: If UTS_PO_CC_DEPT_RECOCILE is the name of the query, only enter UTSA_PO_CC


If you require further assistance submit a SPOC ticket.

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  1. SPOC 9

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