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Please use this link to create your ticket in the new system: https://utsa.service-now.com/myportal

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How do I enter an expense report if the destination city is not in PeopleSoft?

If you are travelling to a city that is not in PeopleSoft, you will need to submit a SPOC ticket asking for the city's rates to be added to PeopleSoft. 

Business Information Services (BIS) will then submit a ticket to ARDC to have the city added.

Note: Since this may take several days, or even a few weeks, to complete and the traveler would like reimbursement quickly, an interim solution would be to select the city that is closest to the destination.

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  1. SPOC 9

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