Hourly employee's record hours worked only. If a non-absence eligible hourly employee misses work, those non-worked hours are not recorded on the Timesheet nor submitted. When the system processes time it will identify the hours worked only.
The SPOC Ticket System has transitioned to the new University Technology Solutions (UTS) Service Management System (ServiceNow).
Please use this link to create your ticket in the new system: https://utsa.service-now.com/myportal