The SPOC Ticket System has transitioned to the new University Technology Solutions (UTS) Service Management System (ServiceNow).
Please use this link to create your ticket in the new system: https://utsa.service-now.com/myportal

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ESS/MSS

  • What is Employee Self Service?

    Employee Self Service, or ESS, is a web-based menu in PeopleSoft that has been created to enable employees to monitor and update their own records effectively. ESS allows employees to perform a range ...

  • What is Manager Self Service?

    Manager Self Service, or MSS, is a menu listing in PeopleSoft that gives managers an online, real-time access to the tools and information they need to oversee their employees' and provide personnel r...

  • What is an Employee ID (EMPLID)?

    A ten digit unique identifier that is  assigned to each employee. ...

  • What is an EMPL Record?

    An  EMPL Record is a unique identifier assigned to each job an employee holds. Employee's with multiple jobs will have multiple EMPL Records....

  • How will I receive my new Employee ID (EMPL ID) and EMPL Record information?

    In PeopleSoft, EMPL IDs and Employee Record numbers can be viewed in the Payable Time Summary page in Employee Self Service, once you log in using your MyUTSA ID (abc123). Timekeepers and Department A...