The SPOC Ticket System has transitioned to the new University Technology Solutions (UTS) Service Management System (ServiceNow).
Please use this link to create your ticket in the new system:
https://utsa.service-now.com/myportal
If an item cannot be added to a cart on a punch out vendor then the item is not part of UTSA's contract pricing. A quote can be obtained and processing a Non-Catalog order will be required. ...
A Rowdy Exchange receipt can be modified in Rowdy Exchange until it is brought over to PeopleSoft. If the receipt has already been brought over to PeopleSoft send an email with an explanation to Frank...
Yes, if a requisition is denied it will be returned to the creator so adjustments can be made and the requisition can be resubmitted. ...
If employees were at UTSA before the transition to Rowdy Exchange then they were automatically given the Rowdy Exchange shopper role. If an employee does not have the shopper role a SPOC ticket will...
The receiving report will show up in PeopleSoft the next day. ...
If the department is buying a machine and will not be getting any maintenance, a standard purchase request can be done. If they will be paying for maintenance, the copy machine order form needs to be ...
If funds are still showing encumbered after cancelling a PO, contact the Purchasing Office and they will be able to assist in releasing the funds. ...
Rowdy Exchange does not specify whether or not you are an Approver. If you are already approving requisitions in PeopleSoft, the same security will be migrated over and you will receive the approval e...
In Rowdy Exchange anyone who has the role to create a requisition also has the receiver role in order to create a receiving report. If multiple individuals within the same office have the same role, t...
Not at this time. The SIF form replaced the Vendor W-9 and direct deposit form. ...