General Support

• How do I correct an employee's department in the Employee Directory?

  If an employee's department is listed incorrectly in PeopleSoft and in the Employee Directory, submit a PAC (Position Attribute Change) eForm so the employee's mail code can be updated to show the cor...

• What forms need to be filled out when there is a Department Manager transition?

  1) Change Department Manager in PeopleSoft - Chart of Account Maintenance form – Accounting Office  2) Update Budget Authority Signer - UTShare Departmental User Access form – Business Information Ser...

• How do I update my building, room number and phone number on the online directory?

  Employees are encouraged to visit the Employee Directory Update System to validate and/or update their building and room number listings. Updated information will be reflected 24 to 48 hours after cha...

• Why does someone else's name show up in a yellow tab at the top of the document in the Interim Workflow Solutions page when creating a document?

  This occurs when the end user personalizes the Interim Workflow Solutions main page. This will not prevent you from creating the document needed.   Note: Documents being created will not be visible to...

• Why is my main menu/access to modules different than my co-workers? I have more/less listings than they have.

  PeopleSoft access/security roles is based on your job duties. If you believe you should have certain access, you or your supervisor will have to request for your security role to be modified by submit...

• Do users have the ability to share templates?

  No, templates are user specific....

• Can a saved favorite or a template in PeopleSoft be deleted?

  Yes, favorites and templates can be deleted in PeopleSoft...

• Can the alphabetical sort be set as our default in PeopleSoft?

  No, this is a global setting in PeopleSoft that cannot be set as the default....

• What is UTShare?

  The Shared Services Enterprise Resource Planning (ERP) FMS and HCM system, known as UTShare, is a large project that was undertaken by The University of Texas System Shared Services to replace DEFINE,...