The SPOC Ticket System has transitioned to the new University Technology Solutions (UTS) Service Management System (ServiceNow).
Please use this link to create your ticket in the new system:
https://utsa.service-now.com/myportal
Two possible resolutions: 1) You may not have the proper security roles. Contact Business Information Services (BIS) at (210) 458-SPOC and they can determine if the UTShare Departmental User Access fo...