General

• I am trying to log into PeopleSoft from off campus but I get an error.

  If you are off campus and trying to log into PeopleSoft, this requires 2FA.  2FA, Two Factor Authentication requires you to accept a push to your cell phone making sure that it is truly you logging in...

• Pop-up Blocker

  When clicking on the icon to download a document, pay stub, or excel spreadsheet the browser does not open anything. What happened? Pop-up blockers occasionally prevent  from opening up on a website. ...

• What are the necessary settings needed to access what we need for PeopleSoft?

  UTShare/PeopleSoft Recommended Browser Settings handout is posted on the UTShare at UTSA website under the Reference Materials tab....

• I am having trouble uploading documents in PeopleSoft. I have tried different browsers, cleared cache, and history. It still tells me that it failed to upload my document. What else can I try?

  When uploading documents into PeopleSoft you may need to check the title of the document.  If it has dashes or special characters you may need to change those characters to an underscore or just add a...

• I keep getting a blue ORACLE PeopleSoft screen and does not let me login to PeopleSoft. What steps can I take to get back into PeopleSoft?

  This is a browser issue. Clear the history in the browser, CLOSE out the browser completely then log back into PeopleSoft in that same browser. You will then be able to log back into PeopleSoft. Here ...

• When I open a document it does not give me the option or buttons to approve the document. What should I do?

  This may be a browser issue. Here are the instructions on how to clear your history, depending on which browser you are using. Clear your cache Completely close out the browser after clearing your his...