The SPOC Ticket System has transitioned to the new University Technology Solutions (UTS) Service Management System (ServiceNow).
Please use this link to create your ticket in the new system:
https://utsa.service-now.com/myportal
If you are off campus and trying to log into PeopleSoft, this requires 2FA. 2FA, Two Factor Authentication requires you to accept a push to your cell phone making sure that it is truly you logging in...
When clicking on the icon to download a document, pay stub, or excel spreadsheet the browser does not open anything. What happened? Pop-up blockers occasionally prevent from opening up on a website. ...
UTShare/PeopleSoft Recommended Browser Settings handout is posted on the UTShare at UTSA website under the Reference Materials tab....
When uploading documents into PeopleSoft you may need to check the title of the document. If it has dashes or special characters you may need to change those characters to an underscore or just add a...
This is a browser issue. Clear the history in the browser, CLOSE out the browser completely then log back into PeopleSoft in that same browser. You will then be able to log back into PeopleSoft. Here ...
This may be a browser issue. Here are the instructions on how to clear your history, depending on which browser you are using. Clear your cache Completely close out the browser after clearing your his...