The SPOC Ticket System has transitioned to the new University Technology Solutions (UTS) Service Management System (ServiceNow).
Please use this link to create your ticket in the new system:
https://utsa.service-now.com/myportal
When there are no budget authority signers on a cost center, the document will route to Business Information Services and Human Resources personnel for an action. The UTShare Departmental User Access...
Workflow is an electronic approval routing process that allows for multiple budgetary level Approvers to communicate, verify and store documents. ...
Yes, it will route to everyone listed as an Approver, however only one of the Approvers would need take action to approve. Once it is approved, the creator, as well as the other Approvers will be n...
The maximum upload size is 50 MB. ...
On Requisitions, the Creator can insert an Ad Hoc Approver or Reviewer at the Cost Center Level On Vouchers, ONLY the Approver can add an Ad Hoc Approver or Reviewer. On Travel and Expense, there will...
Check or try the following: 1) You may have a Rule/Alert set up in Account Information within Outlook. The emails may be going to that folder. 2) Check your Clutter inbox, emails tend to be sent to th...
This could mean two things: The cost center being used only has one Budget Authority signer and if that is the same person being reimbursed it will overlook that person and another approver will need ...
No, once they are in workflow they should not remain in your Worklist. If there are documents currently in your “Worklist” BIS has a change request with SIS (Shared Information Services) to get old do...
When logging in to PeopleSoft there is a “Worklist” link at the top right side of the page. Click on the link and it will take you to all documents that may need to be approved. Note: If previous docu...
Business Information Services (BIS) can reassign the document to another approver in that area. Create a SPOC ticket and provide the following information: Approver’s name Type of document (travel au...